Since 1992, Summit Information Resources has provided networking hardware to businesses across the country. Summit specializes in Dell, Hewlett Packard, and Cisco products, selling new, used, and refurbished parts to businesses. What sets us apart from other technology resellers is the level of commitment to our customers. Our service is personalized, so each business has the luxury of knowing its IT hardware needs are in good hands.
In 2002, we moved to our current location in Eagan, Minnesota, remodeling and expanding the space in 2014 to accommodate the company's extreme growth. The remodel enabled us to increase our space by 50 percent.
During an ice storm in Atlanta, businesses found that many of their regular vendors couldn't get much-needed products to them. We stepped up, making sure each business had the equipment it needed to do business. Even when other companies had shut down service to that area of the country, Summit dedicated itself to coming through. This type of service is an example of how we are always there for our customers.
We work directly with each client to devise a plan that works best. One major metropolitan firm learned this when it contacted Summit with a particularly challenging obstacle. The client needed multiple Cisco switches, but it was working within a strict budget. Using a combination of refurbished and new equipment, we were able to create the solution the client needed, leading to an $864,000 overall cost savings.
Customers Come First
Internally, we constantly emphasize the fact that we are customer centric. When someone calls, a friendly employee answers, which is a welcome alternative to the phone trees many businesses force callers to navigate.
This attention to customer service extends to all of our offerings. Each refurbished product is thoroughly tested and reset to default factory settings before being shipped to customers. We also carefully package each item before shipment to ensure it arrives without damage.
Summit Information Resources has a long history of building strong relationships with customers. By putting our customers first and providing high-quality equipment at affordable prices, we continue to remain at the top of our clients vendor lists.