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At Summit, customer service is a given.
And here’s who you’re getting it from.
At Summit Information Resources, we sell hardware without the hard sell. Instead, our business was founded on attentive customer service, extensive product knowledge and responsive quotes and delivery. There are easier ways of selling IT equipment, but we prefer to do it our way. At Summit, we’ll keep doing whatever it takes to help you STAY ON TOP OF IT.
Nancy Thiede
Account Manager
Years at Summit: 1
Words of Wisdom:
“The high road to service is traveled with integrity, compassion and understanding…people don't care how much we know until they know how much we care.”
– Anonymous
Dick Noble
President
Years at Summit: 17
Words of Wisdom:
“I have found no greater satisfaction than achieving success through honest dealing and strict adherence to the view that, for you to gain, those you deal with should gain as well.”
– Alan Greenspan
Lisa Campbell
Sr. Account Manager
Years at Summit: 15
Words of Wisdom:
“He who loses wealth loses much; he who loses a friend loses more; but he that loses courage loses all.”
– Cervantes
Paul Edwards
Account Manager
Years at Summit: 2
Words of Wisdom:
“When an archer misses the mark, he turns and looks for the fault within himself. Failure to hit the bull’s-eye is never the fault of the target. To improve your aim-improve yourself.”
– Gilbert Arland
Shane Facchino
Account Manager
Years at Summit: 2
Words of Wisdom:
“The surest way to go broke is to sit around waiting for a break.”
– Author Unknown
Shannon Fogel
Accounting
Years at Summit: 14
Words of Wisdom:
“It is your attitude, not your aptitude, that determines your altitude.”
– Zig Ziglar
Melissa Freeman
Sr. Account Manager/Partner
Years at Summit: 16
Words of Wisdom:
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.”
– Jeff Bezos
Marc Johnson
Account Manager
Years at Summit: 10
Words of Wisdom:
“Whether you think you can, or think you can’t, you are right.”
– Henry Ford
Cheryl Kolz
Sr. Account Manager
Years at Summit: 7
Words of Wisdom:
“A customer is the most important visitor on our premises; he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it.”
– Mahatma Gandhi
Erik Bohnhoff
Account Manager
Years at Summit: <1
Words of Wisdom:
“When nothing seems to help, I go and look at a stonecutter hammering away at his rock perhaps a hundred times without as much as a crack showing in it. Yet at the hundred and first blow it will split in two, and I know it was not that blow that did it – but all that had gone before.”
– Jacob Riis
Dan Olson
Account Manager
Years at Summit: 2
Words of Wisdom:
“This may seem simple, but you need to give customers what they want, not what you think they want. And, if you do this, people will keep coming back.”
– John Ilhan
John Purdie
Systems Engineer/Partner
Years at Summit: 12
Words of Wisdom:
“I do the very best I know how, the very best I can; and I mean to keep on doing so until the end.”
– Abraham Lincoln